FAQs
Find the answer to the most common doubts among our clients: browse the categories and contact us for more information.
FAQs
General questions
Floor solutions
Use in the washing machine
Use in dishwasher
Use in WC
Others
Disinfectant Tablets
Mosquito repellent tablets
Purification tablets
Bilayer tablets
Other solutions
General Inquiries
Are the products an alternative to liquid bleach?
Yes, completely. They are used as substitutes.
How many liters of conventional bleach does each bottle of Cleanpill tablets equal?
- 8 tablets – 1 L of conventional bleach
- 1 bottle of 48 tablets (160gr) – 6 L of conventional bleach
- 1 bottle of 150 tablets (500gr) – 18.5 L of conventional bleach
- 1 bottle of 300 tablets (1Kg) – 37 L of conventional bleach
I have doubts about your use of the tablets. I have always used bleach. But I see that, with this product, it is indicated that 8 tablets are equivalent to 1 L of bleach and that 1 tablet must be used in a bucket. If I compare it with the recommendation that is indicated in liquid bleach: it is 100 ml per bucket.
If you dilute 8 pills in 1 liter of water, then you can pour 100 ml into each bucket of water and therefore you get 10 doses. We recommend 1 tablet per bucket to guarantee disinfection.
What are the main advantages of the tablets?
The ease of use and dosage, safety, saving in volume, weight, space and also economic savings. On the other hand, it improves the environment, since, being solid tablets, the plastic containers are smaller and by taking advantage of the excess product … with Cleanpill you save on water transport, favor recycling and no waste is generated.
Why are the tablets a significant financial savings?
Because liquid bleach in the last year has reduced its production in Spain by approximately 45% and, therefore, the price is becoming more expensive.
What is the dosage of the products?
Each product has different dosages. See in the technical sheets.
Bleach spoils the color of clothes, also multi-purpose tablets?
No, it is another of its advantages. In the event of accidental contact with clothing, the tablet itself does not stain, although we recommend not leaving it on any garment because, in case of humidity, the tablet could begin to act and one of its effects is whitening. Once dissolved, the degree of concentration in the water is so small that it would not discolor the clothes if it splashed on us. For more information: see questions about the use of the multipurpose tablets in the washing machine.
Can the tablets be used with steel?
They cannot be used on metals. Only in special cases and with a very low concentration (recommended by the manufacturer in the technical data sheet). Otherwise, they can corrode.
Can you take the tablets with bare hands?
We recommend wearing gloves. If they are not used, it is mandatory to wash your hands with water, once the tablets have been in contact with the skin. The same cap can also be used to facilitate dosing and avoid touching the tablet by hand.
Can I keep the open bottle with the tablets inside?
No, mainly for security. Also to avoid dust and humidity. If a drop of water fell (being such a small amount of water), it would cause the release of all the chlorine and it would smell very strong.
What is the expiration date of the product? What happens if the product is expired?
The tablet loses 1% of chlorine, after 3 years. That is, he is still rich, even using the tablets later. It continues to have more than 95% of the effectiveness of the product.
Are you sure you know the difference between cleaning and disinfecting? Are you sure you know what products you need to use in each case?
Cleaning – Cleaning refers only to the use of water accompanied by soap or sanitizing product to remove dirt and most germs. In this case, we recommend you choose our sanitizing tablets, such as the Natural Multipurpose and the Perfumed Multipurpose.
Disinfect – Disinfection, on the other hand, refers to the use of cleaning solutions that contain ingredients that kill bacteria and other germs, as well as traces of organic matter. In this case, we recommend you choose our Food Industry, Legionella, Surfaces or Sanitas disinfectant tablets.
What kind of customers sell the tablets?
Drugstores, small supermarket chains, distributors of livestock companies, cleaning companies, distributors of hospitality products …
About the Calculator Cleanpill mobile app: I downloaded it and it appears on the desktop of my device, but I can’t start it, what happens?
If the App does not start correctly, restart the mobile device and reopen the application. You probably just need to restart the device. If it is still not resolved, please contact us providing the version and brand of your phone.
Multipurpose Tablets
What can I use the Multipurpose tablets for and how? Do they have bleach or ammonia? The listed ingredients are not clear to me and I am allergic to some products.
They are used for floors, surfaces, linens, dishwashers and toilets. They eliminate 99.9% of bacteria. An effervescent tablet must be diluted in water. They do not carry ammonia. They are effervescent tablets that replace conventional liquid bleach.
What is the difference between Cleanpill multipurpose tablets and Orache multipurpose tablets?
Cleanpill multipurpose tablets are not disinfectants, they are sanitizing. They are used to clean, but not to kill pathogenic microorganisms. For this, Orache Multi-purpose disinfectant tablets are used.
Does this product contain bleach? I have read the packaging, but I do not fully understand the composition.
By definition bleach is a liquid product and is alkaline based with sodium hypochlorite. Orache Desinfection makes tablets from sodium dichloroisocyanurate, which is an acid. Once dissolved in water, it has the same effect as liquid bleach.
Are they corrosive like liquid bleach?
They are corrosive, but less than liquid bleach.
How long does it take to dissolve?
The dissolution time is between 30 seconds and two minutes, depending on the temperature of the water. The hotter the water, the sooner it dissolves. Even if the tablet has not completely dissolved, this water can now be used to scrub or disinfect any surface: floor scrubbers, surface cleaning, WC, clothes bleach …
Does hot water remove the disinfecting power of the product?
No. But it is advisable for a perfect disinfection to be carried out, dilute the tablet at room temperature because at higher temperatures the stability of the chlorine is lower.
How long does the perfume last in scented multipurpose tablets?
The perfume is appreciated when the bottle is opened. This perfume prevents the product from smelling of chlorine. The best-selling perfumes are: mint and lemon. And, the Red Fruits, the latest development that we have launched on the market, is being highly requested by customers.
Do Scented Multipurpose Tablets also have chlorine?
Yes. 81% of SDIC 55, therefore 45% Active Chlorine (0.81 x 0.55 = 0.45).
What is the composition of Orache Multipurpose tablets? What does “Excipients c.s.p .:” mean?
They contain dihydrated sodium dichloroisocyanurate (81%), Excipients q.s.p .: 100%. That is, c.s.p. means: “sufficient quantity to” reach 100%. Another way to express it would be: Excipients 19%. Both ways are correct.
Floor solutions
Is a multipurpose tablet enough to scrub the floor?
It depends on the size of the surface. What you will notice is that the water ends up much dirtier, which means it has cleaned more. 1 tablet is suggested for a 5L bucket.
Any incompatibility of soil? Wood… could it be?
There is no problem in wood, plastics or ceramics.
Use in the washing machine
Can the multipurpose tablets be used only for white clothes? And for colored clothes?
Yes, in principle only in white clothes. Thanks to 30% bleaching agents, it leaves clothes very white. If the clothing is colored and has the CL symbol on the label, they can also be used (only 1 pill). If they do not have this CL symbol, they are not recommended.
Are multipurpose tablets put into the washing machine drawer or into the drum directly?
It is recommended to deposit them in the box, thus avoiding that the pill goes around the drum, gets into a pocket and does not dissolve well.
How many multipurpose tablets are necessary for the washing machine?
For each 4-5 kilo drum of white clothes, 1 tablet.
Use in the dishwasher
When it is said that multipurpose tablets eliminate odors in the dishwasher … is it true?
The odors come from the decomposition of organic matter by oxidation. Chlorine accelerates the decomposition of this organic matter, oxidizes it and disappears. In the dishwasher, a tablet is directly thrown into the dishwasher, it can be placed on the bottom or in the bucket (preferably in the plastic part). With the water inlet itself, it will dissolve and will leave the dishwasher free of organic matter. The contact time and the very low concentration of chlorine in the total water will not cause oxidation of the metals. Dishwashers and washing machines are usually made of stainless steel. Another case would be that they were used in carbon steel places that then obviously will cause oxidation.
Where are Orache Multipurpose tablets placed in the dishwasher?
They can be placed in the bottom of the dishwasher, in the plastic part or in the same bucket with the detergent tablet, the program is chosen and to be disinfected. Organic matter is easily removed, odors are eliminated, and all dishes are disinfected.
Use in WC
I have a problem with the toilet: I get yellow spots and they won’t go away even when I flush the toilet. I don’t know how to remove them. Is there a remedy?
These are usually algae. One of the applications of our Multipurpose tablets is for the WC: 1 tablet is deposited directly on the bottom or in the tank itself. Let it act for 5 minutes.
Are Multipurpose tablets compatible with septic tanks?
Yes, they are compatible. But a maximum of 2 pills can be used per week.
Other uses
Are the Multipurpose tablets suitable for sterilizing baby utensils?
As it is bleach with a high concentration of chlorine, it is not recommended for sterilizing baby utensils. For that, Cleanpill Sterilization tablets are recommended.
Regarding the cleaning of bins, garbage cans and elimination of odors… How can I use them?
The way is to fill a bucket with water and disinfect the bucket with a damp cloth. In this way, organic matter and therefore odors are eliminated.
Can Orache Multipurpose Tablets be used for the caravan’s water tank? I dare not use bleach.
No. The recommended uses for Multi-purpose disinfectant tablets are: scrubbers, surfaces, washing machine (bleaching agents), dishwasher and toilet. To treat the water in a caravan you can use Cleanpill Caravan tablets.
I have used the Multipurpose Tablets for Kitchen Countertops, Pots and Cutlery. Later, I read on the label the precautionary / safety phrases about the danger in the environment… I wonder if I have to throw away my kitchen utensils after having used them.
No, because the tablets have been diluted in water for disinfection. And, they only contaminate in very high quantities, if they are thrown into the aquatic environment.
Catalog and other products
Disinfectant tablets
If I use the Livestock tablets to disinfect utensils that are in contact with my animals, for example: the fillet of a horse. Can the animal test positive for doping?
No, because the product is used once it is diluted in water and is used to disinfect the facilities and utensils, but it is never mixed with the food that the animal eats and, even if it did, the concentration is very low.
Can disinfectant tablets be used to clean the stifle that remains inside a humidifier?
Unless the humidifier has metal, any of the Cleanpill Disinfectant tablets can be used.
What is the difference between using Sanitas tablets with Sporicides?
Nothing to see. The Sanitas tablets are for disinfection in hospitals and the Sporicidal tablets are to guarantee the elimination of spores.
I would like to use the Sanitas tablets in a hospital ultrasound machine. Can you tell me what would be the contact time of the product with the stainless steel? It is surgical material that remains submerged in the tray of the ultrasound disinfection machine for many hours (all day) and the material is extracted as required.
We inform you that the average contact time is 60 minutes. Regarding incompatible materials: stainless steel could be if the contact time is excessive and it does not dry properly afterwards. Our product is for submerging utensils, but a time greater than one hour is not recommended. Next, it must be rinsed and dried.
What product can be used for cleaning the interior ducts of water dispensing machines? Food safety is required as the water passes internally through the machine.
The recommended product would be the HA Food Industry disinfectant tablets.
In the FT of Surface Tablets it indicates “performance 2 tablets per liter of water”. What does “performance” mean?
If you put 2 tablets in 1 liter of water, you get 3,000 ppm of chlorine. That is performance.
Mosquito repellent tablets
With the mosquito repellent tablets can there be any damage if there is contact with the skin?
No. In general they do not irritate the skin.
Can they be used for clothing?
No. It cannot be used on clothing. The product contains dye and could damage or stain clothes.
Why do we have to discard the excess repellent after use?
Because you should not store a product without a label.
Potabilization tablets
What are the components of the water treatment tablets?
The main component of the water treatment tablets is dihydrated sodium dichloroisocyanurate, which is the component that, in water, gives rise to active chlorine. In addition, it contains other components to make the tablet effervescent.
Can the water treatment tablets be used for human consumption? And animal?
In Europe, according to directive 98/83 / CE, these tablets cannot be used for drinking water or for human consumption, or for animal consumption, only in emergency situations decreed by the competent health authority and on a temporary basis. In other parts of the world it is allowed.
Bilayer tablets
Are the Detergent tablets (also called Bilayer) suitable for the tanks of street cleaning companies and urban containers? We see that it has a sanitizing and degreasing detergent…
Yes, but the cost would be more expensive because many tablets would be required. There are products better adapted for that application.
Do Bilayer tablets contain detergent?
Yes. It is a bilayer tablet, which brings together both detergent and disinfectant in the same tablet.
Other solutions
Do Veggies & Fruits pills eliminate Toxoplasma Gondii, responsible for toxoplasmosis?
No. Toxoplasmosis is a protozoan, a parasite, so there is no standard to eliminate it in vegetables.
With Professional Dishwasher tablets: will the fact that they are used in hard water affect the duration of the tablets?
It does not influence, the tablets are designed for all types of waters.
Hydro 6 in 1 tablets have regenerating salt (for anti-tartar). If it already contains rinse aid… what does it add?
As a lime remover.
What is the degradation temperature of a Hydro 6 in 1 tablet?
The degradation temperature of a tablet is 40 ° C / 50 ° C. If the bottle is stored in such high-temperature environments, the tablets may break down and even change color. Obviously, inside the dishwasher with the water at 65ºC, the tablet breaks down to perform its function.
How do you know if the film is water soluble?
This type of packaging is transparent, it does not have tinted text. It dissolves with water, therefore, it does not have to be removed from the tablets to insert it into the appliance.
How do the tablets work to clean the coffee machine?
A tablet is introduced into the water tank, the water is allowed to pass through the pipes. In professional coffee machines: the tablet is inserted into the blind filter. At the end it is rinsed, before filling the tank with water for coffee.
What uses can be given to Antilime tablets?
Washing machines: Remove the tablet from its packaging and put it in the same drum as the washing machine, even with clothes inside. It is used for all types of fabrics, it does not damage them. To prevent limescale build-up: use one tablet with each wash. To further remove the accumulated limescale: insert 3 tablets, unwrapped, into the empty drum of the washing machine. Select a wash program of at least 40º C and wait for it to finish.
Iron: Remove the tablet from its packaging and place it in a basin of water. Once dissolved, introduce this mixture into the water tank of the iron. Plug in the iron. To clean the water outlet hole, spray numerous times. To clean the steam holes, turn on the steam generator button. Once cold, refill the tank and repeat the process, but this time only with water to remove the remains of the mixture.
Faucets: With pliers, remove the nozzles from the taps, put them all in a basin with water and 1 tablet. Leave them for 20 minutes and then remove them from the water and rinse them. Then put them back in the tap.
What is the difference between All in 1 and Hydro 6 in 1?
The All in 1 tablets come in blister packs and the Hydro 6 in 1 tablets in water-soluble film.
Online shopping and logistics
What are the payment methods in the online store?
The payment methods are via Paypal and credit card.
Yes, it is possible.
What are the delivery times for online orders? And shipping costs?
PENINSULA:
Delivery is made within 2-3 working days from when the order leaves our warehouses, as long as there is stock availability. Orders will be delivered by the CORREOS company:
- Shipping costs: € 5.50 VAT included, for “light” orders (orders of Bottles up to 3 kg)
- Shipping costs: € 9.80 VAT included, for “large” orders (orders of cans from 3 kg: Washing machine, Hydro 6 in 1)
- Orders over € 50: FREE
BALEARICS:
Delivery to the Balearic Islands is made within a period of one more day, from the departure of the order from our warehouses, as long as there is stock availability.
- Shipping costs: € 5.50 VAT included, for “light” orders (orders of Bottles up to 3 kg)
- Shipping costs: € 9.80 VAT included, for “large” orders (orders of cans from 3 kg: Washing machine, Hydro 6 in 1)
- Orders over € 50: FREE
CANARY ISLANDS:
Delivery takes place within two more days:
- Shipping costs: € 13.20 VAT included, for “light” orders (orders of Bottles up to 3 kg)
- Shipping costs: € 28.70 VAT included, for “large” orders (orders of cans from 3 kg: Washing machine, Hydro 6 in 1)
- Orders over € 50: FREE.
What formats do the different references of the products correspond to?
In most products, 3 different formats can be supplied:
- 160 gr format: indicated in the code with a “3”
- ½ Kg format: indicated in the code with a “2”
- 1 Kg format: indicated in the code with a “1”
For example, the natural Multipurpose encoding: PTCP3N (160 gr format), PTCP2N (500 gr format) and PTCP1N (1 Kg format).
Technical information
What is the meaning of PURE pH 0.3-1? I understand that products from PH 0 to 6.5 are acidic.
The tablet before being dissolved has a very low pH, since it is an acid product. Once diluted, the resulting pH is 6.5.
Do you have any product that is totally neutral, alkaline or acidic?
All products have a neutral pH between 6 and 7 when dissolved. As an alkaline product it would be the degreaser, the fryer tablets.
What is the raw material of the product?
Dichloroisocyanuric sodium dihydrate, also called: SDIC 55, Troclosen sodium.
When disinfectant tablets dissolve, how many parts of free chlorine per million are there (ppm)?
Regarding the disinfectant tablets: each 3.35 gr. contains 1.5 gr. of active chlorine, therefore, a tablet dissolved in 1 liter of water gives 1500 ppm of active chlorine.
How much sodium hypochlorite results after dissolving the tablet in water?
The following table shows the corresponding yields (ppm) for each of the products:
|
Multipurpose tablets |
1 tablet |
1 L of water |
1500 ppm |
|
Disinfectant tablets |
1 tablet |
1 L of water |
1500 ppm |
|
Veggies & Fruits tablets |
1 tablet |
1 L of water |
600 ppm |
|
Deterbleach tablets |
1 tablet |
1 L of water |
2200 ppm |
|
Sterilization Tablets |
1 tablet |
1 L of water |
1100 ppm |
|
Potabilization tablets |
1 tablet |
1 L of water |
4,70 ppm |
|
Rest of Cleanpill applications |
1 tablet |
1 L of water |
1500 ppm |
Are disinfectant tablets biodegradable?
In relation to the query on the biodegradability conditions of the product, we inform you in detail about it: as with all biocidal or disinfectant products, biodegradability is incompatible with the biocidal or disinfectant activity, since this is defined as the capacity of a material or a substance to be decomposed by the metabolic action of microorganisms.
Cleanpill is a mixture of troclosen sodium (sodium dichloroisocyanurate) and adipic acid.
In this mixture, the active substance or disinfection molecule is troclosen (sodium dichloroisocyanurate) in solution. This solution is balanced in terms of the pH range due to the acid action of adipic acid.
The biodegradability of the product cannot be understood except by knowing the biodegradability of each of its components in the mixture:
|
INDEX: 613-030-01-7 |
INDEX: 607-144-00-9 |
|
Persistence and degradability Biodegradability Bioaccumulative potential Mobility in the soil |
Persistence and degradability Biodegradability OECD TG 301B Readily biodegradable Biochemical oxygen demand (BOD) 598 mg / g (5 d) (IUCLID) Theoretical Oxygen Demand (DTO) 1,423 mg / g |
The disinfectant molecule, therefore, cannot comply with 100% biodegradability and in this case it complies with 4% in 60 d (days).
The adjuvant molecule or adipic acid is 100% biodegradable, complying with the 648/2004 regulation that refers to surfactants or adjuvants that accompany disinfectant molecules in biocidal products formulated based on a mixture of substances.
The values reflected here refer to the pure product and not to a solution thereof.
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